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Bad Customer Service Rep – YouTube Dictation Transcript & Vocabulary

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Interactive Transcript & Highlights for Dictation

1.All Pro vacuums this is Tanya hey Tanya um I'm having a problem with my vacuum cleaner uh it just stopped working on me and I don't know why it's stopped working uh it's it's not old or did you check underneath to see if anything is it uh well yeah of course I did it was that was one of the first things that I did um this okay all right this is what happened this morning I started my son's room and it's a pretty good siiz room it's about a 12 x 12 and it was working it was working just fine and then I moved into the living room which is even a larger room how about the belt did you check to see if it was broken no it wasn't the belt I checked that too I'm trying to I'm trying to explain that what I was doing okay hold on I'm trying to explain to you what happened when the vacuum broke what I was doing when I was vacuuming in the living room I started that I wasn't picking up stuff so good so I turned it off and I got down and started looking at it and the carpet was kind of high but you know was clogged underneath and also I did look at the belt and it seemed okay did the vacuum cleaner work when you first started using it today yes that I I just said that um I you know I I told you that it start I started off vacuum my son's room and it work just fine and uh you know when I was vacuuming the living room that's when it stopped working have you ever checked a bag they get full and you have to them um huh you know what uh gosh let me okay let me let me check the bag uh that might be a uh hold up for Just moment I'm I'm still gonna be on the phone right okay see here all right okay it's full I can't believe my didn't change the bag well it sounds like that fixed your problem yeah uh yeah thank you okay no problem

💡 Tap the highlighted words to see definitions and examples

Key Vocabulary (CEFR B1)

completely

A2

(manner) In a complete manner

Example:

"right okay it's completely"

girlfriend

A2

A female partner in an unmarried romantic relationship.

Example:

"full I can't believe my girlfriend"

blocking

A2

To fill (something) so that it is not possible to pass.

Example:

"see if anything is blocking"

vacuming

A2

A A2-level word commonly used in this context.

Example:

"happened this morning I started vacuming"

noticing

A2

To remark upon; to mention.

Example:

"noticing that I wasn't picking up stuff"

nothing

A2

Something trifling, or of no consequence or importance.

Example:

"nothing was clogged underneath and also"

remember

A2

To recall from one's memory; to have an image in one's memory.

Example:

"remember I told you that it start I"

replace

A2

To restore to a former place, position, condition, etc.; to put back

Example:

"to replace"

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Grammar & Pronunciation Tips for Dictation Practice

1

Chunking

Notice how the speaker pauses after specific phrases to help comprehension.

2

Linking

Listen for connected speech patterns when words flow together.

3

Intonation

Pay attention to how pitch changes to emphasize important information.

Video Difficulty Analysis & Stats

Category
basic
CEFR Level
B1
Duration
143
Total Words
378
Total Sentences
57
Average Sentence Length
7 words

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