Bad Customer Service Rep – YouTube Dictation Transcript & Vocabulary

1.All Pro vacuums this is Tanya hey Tanya um I'm having a problem with my vacuum cleaner uh it just stopped working on me and I don't know why it's stopped working uh it's it's not old or did you check underneath to see if anything is blocking it uh well yeah of course I did it was that was one of the first things that I did um this okay all right this is what happened this morning I started vacuming my son's room and it's a pretty good siiz room it's about a 12 x 12 and it was working it was working just fine and then I moved into the living room which is even a larger room how about the belt did you check to see if it was broken no it wasn't the belt I checked that too I'm trying to I'm trying to explain that what I was doing okay hold on I'm trying to explain to you what happened when the vacuum broke what I was doing when I was vacuuming in the living room I started noticing that I wasn't picking up stuff so good so I turned it off and I got down and started looking at it and the carpet was kind of high but you know nothing was clogged underneath and also I did look at the belt and it seemed okay did the vacuum cleaner work when you first started using it today yes that I I just said that um I you know I remember I told you that it start I started off vacuum my son's room and it work just fine and uh you know when I was vacuuming the living room that's when it stopped working have you ever checked a bag they get full and you have to replace them um huh you know what uh gosh let me okay let me let me check the bag uh that might be a uh hold up for Just moment I'm I'm still gonna be on the phone right okay see here all right okay it's completely full I can't believe my girlfriend didn't change the bag well it sounds like that fixed your problem yeah uh yeah thank you okay no problem