2021 IELTS Listening MEGEQUIP CUSTOMER DETAILS (Special Edition) with Answers || ACADEMIC & GT || – YouTube Dictation Transcript & Vocabulary

1.[Music] you will hear a number of different recordings and you will have to answer questions on what you hear there will be time for you to read the instructions and questions and you will have a chance to check your work all the recordings will be played once only the test is in four sections at the end of the test you will be given 10 minutes to transfer your answers to an answer sheet now turn to section one section one you will hear a woman who works in a furniture store taking a telephone order from a man first you have some time to look at questions 1 to 5

2.pause the recording for 30 seconds good afternoon mega quip this is sally speaking how may i help you oh hello um i'd like to order some items from your catalogue yes are you an existing customer uh no i've only just moved here from south africa but i picked up your winter catalogue in the city center yesterday fine the winter catalog is our current one as you're a new customer i need to take a few details from you the customer is using the winter catalog so winter has been written in the space now we shall begin you should answer the questions as you listen because you will not hear the recording a second time listen carefully and answer questions one to five good afternoon mega quip this is sally speaking how may i help you oh hello um i'd like to order some items from your catalogue yes are you an existing customer uh no i've only just moved here from south africa but i picked up your winter catalogue in the city center yesterday fine the winter catalog is our current one as you're a new customer i need to take a few details from you sure your name is oscar greening that's oscar with a kai o-s-k-a-r yes greening and your address um york terrace here in the city yes what number it's a flat number c c got that and would that be the same address for delivery um no actually i'm out all day but my neighbor can take delivery at number five york avenue it's just around the corner okay fine number five i've got that and will you be paying by debit card or credit card well uh i don't have any cards yet i'll have some shortly but i want these things this week if possible could i come to the store and pay cash in advance well i guess so i'll make a note i'm afraid that payment method doesn't entitle you to a discount no i i didn't expect one for that but what about my address it says on the cover of the catalogue oh yes you're right of course york terrace is within the city so you get free delivery and five percent discount on your order oh good before you hear the rest of the conversation you have some time to look at questions six to ten pause the recording for 30 seconds now listen and answer questions six to ten so what would you like to order you have our current catalogue you say yes i need three things for the room where i study my office i guess um the most urgent is a desk lamp is your catalog number 664 in stock 664

3.that's um not home office it's in the living section of the catalogue it is i want a small one that clips onto the edge of the desk yes no problem in which color i'd like the grayish colored one please oh you mean the shade we call slate yes it's a nice color and um i wondered could i get that when i come in to pay rather than waiting for delivery i really need to be able to read at night and the lights in this flat are useless yes i'm sure that'll be okay i'll note down that customer will collect what else did you want well i need a chair which gives good support when i'm using my computer i saw one in your home office section and i think it would suit me it's on page 45 item number oh um one two nine yes and it's fully adjustable isn't it let me see height yes back yes i'm not sure about the arms though oh that could be a problem i'm very tall what about one three one on the same page that has adjustable arms seats everything but can i get that in the same color i mean the green like the one it shows oh they all come in the full range of colors okay so i'll go for one three one in green then i think you'll like that my brother's very tall and he uses one we can make sure there's one on the delivery van to you early next week oh good thanks and so lastly i need a filing cabinet for my documents a little filing cabinet with two drawers okay two drawers do you want the ordinary one or the lockable one it's an extra 20 pounds uh sorry what's that you can have it with a lock which is more secure oh yes please okay so that's number 153 it doesn't by any chance come in slight does it well it's similar but the commercial office furniture doesn't come in so many shades so it's grey that's right fine that'll do now about delivery the two items will probably come at different times as we have the chair in stock here so our van will bring it as i said the filing cabinet will be coming direct from london so today is the 29th of september same not more than four days that'll be delivered on or before the 3rd of october you'll have them both within 4 days that's fine i'll drop in tomorrow morning to pay and get the lamp um thanks for all your help thank you for your order let me know if we can do anything else for you thank you i will bye bye that is the end of section one you now have half a minute to check your answers pause the recording for 30 seconds you will hear a man taking a group of tourists around a museum site first you have some time to look at questions 11 to 14

4.pause the recording for 30 seconds now listen carefully and answer questions 11 to 14

5.welcome to brampton museum i'm going to tell you a little bit about the museum first and then show you around as you can see brampton is an open-air museum the first open-air museums were established in scandinavia towards the end of the 19th century and the concept soon spread throughout europe and north america and there are several in britain all of which tell the history of a particular part of the country brampton focuses on life during the 19th century the site was chosen because there were already some historic 19th century buildings here and others have been dismantled in different parts of the region and rebuilt on the site this hadn't been attempted before in these parts so we're very proud of what we have here all of the buildings are filled with furniture machinery and objects you may be able to see these in other museums but not in their original settings what also sets brampton apart from other museums is that the story of the exhibits is told not by labels but by costumed staff like myself i look after sheep cows and hens which are much the same as those you see on modern farms but i use traditional methods to care for them you will also be able to see a blacksmith and a printer as well as other craftspeople if you talk to them you'll be able to find out what life was really like 150 years ago our program of activities during the year has guided walks an agricultural fair and all the other events you would expect a museum to have but remember here you experience them in the real surroundings the site is divided into different areas the main building contains our high street which is a street of 19th century shops offices and some homes there's a stationers shop which sells a range of specially selected cards prints and copies of victorian stationery all available for purchase by visitors upstairs in the same building a printer demonstrates the production of posters business cards and advertising material across the street from the stationers is a clothes shop and there's a baker's where you can watch a demonstration of someone making bread cakes and pastries we also have a sweet shop which has old-fashioned sweets for sale vintage trams travel along from one end of the street to the other carrying visitors on their journey into the past we will also be visiting the farm and taking a ride on a steam train of course the main form of transport in those days was the horse and you can watch horses being exercised in the old stables this part of britain was famous for coal mining and on the site we have part of a mine which opened in 1860 and was worked for over a hundred years before closing in 1963